• Your Telstra ID is the account you use to access Telstra services like My Account, 24x7 and more.
      You can sign in to all Telstra services with a single Telstra ID and password.

      Your username and password

      Your staff email address will be your username and the one we use to contact you.

      Your @team.telstra.com staff email address will be used as your username when you log in to Telstra Thanks.

      Must contain:

      8-16 characters.

      Lower case letters and at least one upper case letter or number.

      Only a-z, A-Z, 0-9, full stops (.), hyphens (-) and underscores (_).

      Cannot include:

      Your username or any spaces.

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