• Your Telstra ID is the account you use to access Telstra services like My Account, 24x7 and more.
      You can sign in to all Telstra services with a single Telstra ID and password.

      Your username and password

      Your email address will be your username and the one we use to contact you.

      Your email address will be used as your username when you log in with Telstra.

      Must contain:
      8 - 16 characters.
      Lower case letters and at least one upper case letter or number.
      Only a-z, A-Z, 0-9, full stops (.), hyphens (-) and underscores (_).

      Cannot include:
      Your username or any spaces.

      • Not Valid
      • Valid
      • Strong

      Your details

      Please try again - those details are different to our records. If something's not right, contact us on 24x7 Chat for help.

      Good news, you have already registered the username %s and can use this to log in. If you need to, you can reset/retrieve your password.

      It seems you don't have the necessary authority to access and view these services in My Account. You can ask the account owner to contact us and grant you the authority to access the account. Further information for your account owner can be found on our Help and Support page for granting the authority to access and view services in My Account.
      We'll send a notification to the account owner to keep them up to date.
      This will delete all data entered
    • The information you have provided will be treated in accordance with our Privacy Statement